Engaging Keynotes.
Effective Lessons.
Ecstatic Audiences.

Whether it’s a live or virtual event - whether it’s a company, team or conference, Matt will inspire your audience with the strategy, tools, and insight to brand out from the crowd.

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Keynote Topics

I’ve spent the last few years leading a crusade of simplicity to redefine the FedEx experience across the globe. If you want a winning brand, a winning team or a winning business you have to provide a simple experience to your customers and your team members. I’ll teach your audience how to do just that.

To ensure your audience receives the value they deserve, I'll work closely with you to tailor a program that meets your themes and learning objectives. From understanding your organizational culture to speaking your language, my goal isn't to just create a great one-time event, but build a long-term relationship.

I can provide each of these topics virtually or in-person and as keynotes or workshops.

SIMPLE Experiences Are Winning Experiences

FedEx, Netflix and Chick-fil-A are some of the most complex companies in the world, but they’re winning because they provide the one thing that most brands aren’t - simplicity. How can leaders, and their teams, learn from them and create the same experiences on a smaller budget? Learn the six key behaviors to immediately turn your customers’ experience around through the SIMPLE Playbook.

You'll learn:

  • The common mistakes companies make that drive complexity
  • The true definition of a brand (SPOILER ALERT: it's not what you think)
  • How businesses like FedEx, Netflix and Chick-fil-A win customer, and employee, loyalty through simple experiences
  • The 6 key behaviors you can instill in your team today to create SIMPLE experiences that'll help you win

Brand Out from the Crowd: Grow Your Influence With a Clear Influence Identity

One of the biggest factors in growing your influence is a clear influence identity. Your influence identity is your personal brand. And it’s more than simply updating your LinkedIn profile. It can make - or break - your career. Delivering your brand consistently creates a memorable experience for everyone you interact with. They'll remember you. They'll want to keep working with you. They'll share their experience with others. And your influence will grow.

You'll learn:

  • The true definitions of a brand and a personal brand (SPOILER ALERT: it's not what you think)
  • The three facets of every personal brand
  • How a clear, consistent personal brand will help grow your influence
  • The steps you need to take to define, grow and manage your personal brand

Brand Out From the Crowd: Building a Brand Experience That Every Team Member Can Get Behind

Creating and managing a brand that can stand out in today’s over-communicated and competitive world is a challenge. Your customers don't buy your products, they buy your experience. That's why it's crucial to create a compelling brand strategy that allows your business to emotionally connect with customers and differentiate itself from your competition. With the right strategy, you'll have clarity on what sets your brand apart and a framework for fostering your team members' energy and excitement to build a strong, cohesive experience.

You'll learn:

  • The true definition of a brand (SPOILER ALERT: it's not what you think)
  • The three facets of a brand and how you can manage those throughout your organization
  • How to align team members behind a single brand promise that defines your company's experience
  • How you can ensure your brand attributes are reflected in every customer touchpoint and experience

This is Who We Are. This is Who We Aren't: Defining Your Team’s Identity and Anti-identity

Does your team's reputation affect its credibility across your organization? Teams with high credibility get more support, more trust, better projects and more funding – so they can do more. The key to improving your team's reputation and credibility is developing and managing a team identity. While it’s a crucial piece of your team identity to define who you are, too many teams don’t take the other step in defining their “anti-identity.” Your anti-identity helps define who you’re not just as much as it defines who you are.

You'll learn:

  • Assessing how other teams in your organization perceive you
  • Developing an action plan and a set of team behaviors for influencing your team’s reputation across the organization
  • How to collaborate more productively with other teams
  • How to design processes based on user experience, not just your team’s needs

What Got You Here Won’t Get You There: Your Path to Next-level Leadership

It doesn’t matter what your title is. If you can’t influence your team and those you interact with, your title has lost its value. You need to learn how to recognize and course-correct those barriers that are keeping you from getting to the next leadership level. Learn how to recognize how others see you and understand how to find those opportunities where you can move the needle. You’ll leave this session armed with the framework and tools you need to confidently progress to your next level.

You'll learn:

  • Learn the common barriers that tend to hold people back from getting to the next level of leadership
  • Discover exercises to unlock your self-awareness and pinpoint your strategies to overcome your barriers
  • Understand a framework for managing your personal development to grow your influence

I Can Hear You. Can You Hear Me?: Build Thriving Relationships With Clients, Peers and Cross-Functional Partners

Have you ever wondered why some business relationships appear so collaborative and fruitful while others appear like each party is constantly running into a brick wall? One of your greatest assets is your relationship with others. It can help your work flourish or flounder. People only want to work with others they know, like and trust. It's possible for you to create and manage a relationship that's full of trust and where the relationship output is much greater than the sum of its parts.

You'll learn:

  • Why most business relationships aren't as collaborative and fruitful as they could be
  • The model for allocating the right percentage of give-and-take in a business relationship (SPOILER ALERT: it's not what you think)
  • The framework for influencing behavior from your relationship counterparts